This website is operated under the brand name Spirit Valhalla.

For any questions regarding these Terms and Conditions, orders, products or support, contact us at: spiritvalhalla.es@gmail.com

By using this website, you agree to use it only for lawful purposes and in a way that does not damage, disable or interfere with the proper functioning of the site.

You must not use this website for fraudulent activities, unlawful purposes, or any action that could harm Spirit Valhalla, its users or its services.

Spirit Valhalla offers Viking-inspired accessories, symbolic designs and related products through its online store.

We make reasonable efforts to display product descriptions, images, prices and availability as accurately as possible. However, minor variations may occur, especially in handmade, custom or natural-material products.

Product images are for presentation purposes and may vary slightly depending on screen settings, materials, lighting or production process.

All prices are shown on the website at the time of purchase. Prices may change at any time, but changes will not affect orders that have already been confirmed.

Payment must be completed through the payment methods available at checkout. Orders will only be processed once payment has been successfully received or confirmed.

After placing an order, you may receive an order confirmation by email.

Spirit Valhalla reserves the right to refuse or cancel an order if there is an error in pricing, product availability, payment processing, suspected fraud, or any other reasonable reason.

If an order is cancelled after payment has been made, the corresponding refund will be processed using the original payment method whenever possible.

We ship physical products to the destinations shown at checkout. Shipping costs, available methods and delivery zones are displayed during the order process.

Orders are dispatched once payment has been confirmed. It is the customer’s responsibility to provide a complete and accurate shipping address.

Spirit Valhalla is not responsible for delays or losses caused by incorrect address information, shipping carriers, customs, public holidays or other circumstances beyond our control.

In accordance with EU and Spanish consumer law, customers have the right to withdraw from a purchase within 14 calendar days from the date of receiving the product, where this right applies.

To be eligible for a return, the item must be:

• Returned within 14 calendar days of receiving the order.
• Unused, undamaged, clean and in its original condition.
• Complete, with all original components and packaging where applicable.
• Not personalized, customized, engraved or made to order.

Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item sent by Spirit Valhalla.

You must contact us before sending any return: spiritvalhalla.es@gmail.com

The following items cannot be returned or exchanged unless they arrive defective or incorrect:

• Personalized items — customized with a name, message or personal detail.
• Custom-made or made-to-order pieces — created specifically for the customer.
• Engraved items — engraved with a custom design, text or symbol.

This exclusion applies to the extent permitted by applicable consumer law.

Digital products — including downloadable PDF books, guides and digital files — are not eligible for a refund once the download or access has begun, provided that:

• The customer was clearly informed before purchase that the right of withdrawal is lost upon beginning the download.
• The customer expressly acknowledged and accepted this condition at the time of purchase.

Where these conditions are met, the right of withdrawal does not apply, in accordance with applicable EU consumer protection law.

If you receive an item that is defective, damaged or different from what you ordered, please contact us as soon as possible at spiritvalhalla.es@gmail.com

Please include your order number, a description of the issue and clear photographs. We will offer a repair, replacement, store credit or refund according to applicable law. Return shipping costs will be covered by Spirit Valhalla in these cases.

All content on this website — logos, images, text, designs, music-related material and visual identity — belongs to Spirit Valhalla or is used with permission.

You may not copy, reproduce, distribute, modify or use any content from this website for commercial purposes without prior written permission.

Spirit Valhalla is not liable for indirect, incidental or consequential damages resulting from the use of the website or purchase of products.

Nothing in these Terms limits any consumer rights that cannot be excluded under applicable law.

We try to keep the website available and working correctly, but we do not guarantee uninterrupted access at all times.

We may update, modify, suspend or remove parts of the website when necessary.

Spirit Valhalla may update these Terms and Conditions from time to time. The latest version will always be available on this page.

Continued use of the website after changes are published means you accept the updated Terms.

For any questions about these Terms and Conditions, orders, returns or support, contact us at:

spiritvalhalla.es@gmail.com